| 호환성, 설치, 삭제 및 업그레이드 |
| Install 1: What versions of Microsoft Word, Corel WordPerfect, and other word processors is Reference Manager compatible with? |
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| Install 2: What are the system requirements for Reference Manager? What operating systems are compatible? |
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| Install 3: What versions of Reference Manager are still actively supported by Thomson Researchsoft Customer Technical Support? |
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| Install 4: I'm getting a 1935 error message when trying to install Reference Manager 11. How can I resolve this problem? |
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| Install 5: I purchased the download version of Reference Manager, and need to reinstall, but I no longer have the installer file on my computer. How can I re-download the software? |
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| Install 6: I have installed the full version, but it says that it's the demo version instead. How can I resolve this? |
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| Install 7: Can I activate my demo version to a full version? |
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| Install 8: If I use the demo version now to create databases and bibliographies, will I be able to transfer my data from the demo version to the full version? |
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| Install 9: I bought the upgrade version. What is the correct way to upgrade my old version? |
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| Install 10: How can I deploy Reference Manager to many users/computers? |
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| Install 11: What level of user rights (e.g. User, Power User, Administrator) does Reference Manager require to install and run correctly? |
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| Install 12: When trying to install it always hangs or stops before the installation is complete. What's wrong? |
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| Install 13: Should I uninstall my old version of Reference Manager before installing the new version? |
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| Install 14: I just bought the download version from the ShopISI website, but I am not sure where I saved the installer file I just downloaded. What is this file called? How can I find it on my computer? |
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| Install 15: I just bought the download version from the ShopISI website, but when I try to run the installer file I always get an error message that reads "Not a valid Win32 application". What's wrong and how can I fix it? |
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| Install 16: I'm getting an APPDATA Environment Variable error when running the Configure Reference Manager program, and the Reference Manager program itself won't start. How can I fix this? |
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| Install 17: When trying to install Reference Manager 11, I'm getting a 1722 error. How can I resolve this? |
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| Install 18: I'm getting a Member Not Found error, how can I fix this? |
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